A person who is a registered user of GivingFridays, who gives funds to a Recipient is a Donor.
The Donor’s funds must not be proceeds from serious crimes or criminal sources.
The Donor will receive a payment notification for every successful transaction via your registered email.
First, you have to be a registered user of GivingFridays.com.
The Donor must have a valid credit/debit/Visa/Master card. This is a critical condition of MAS Payment Service Act as “identifiable source” for compliance with Anti-Money Laundering and Counter-Financing of Terrorism (AML/CFT) requirements. There will be no cash withdrawal and successful funds transaction are non-refundable.
Donor needs to register with payment gateway and update resident location. We need this information to determine if it’s a domestic or cross border transaction.
When you sign up at https://app.givingfridays.com/auth/signin, the website will determine your location based on your IP address. You will only be able to donate to recipients within your own country. For example, if you register with GivingFridays from Singapore, your account will automatically be set to Singapore. You will need a domestic PayPal account in order to make donations, as cross-border payments are not supported.
If you need to change your account location, please contact support@givingfridays.com.
No, we do not keep or have access to your credit/debit card details. After you schedule your donation, upon activation, you will be directed to the payment gateway portal for confirmation and authorization of your donation schedule.
Under the “Dashboard” menu
▫ Quick view for the month.
▫ Quick view for the year.
▫ Trends (view for all or single Recipients)
▫ Monthly transaction.
▫ Accumulative transaction.
Under the “My Donation” menu
▫ Draft Donation cards.
▫ Active Donation cards.
▫ Completed Donation cards.
▫ Cancelled Donation cards.
They are not listed because they have not applied to be listed as a Recipient on our platform. In order to be listed, they need to be:
A legitimate entity. On boarded by the payment gateway. Authorize us to list their organization.
You can do your part by informing your recipient to contact us at support@givingfridays.com
Each Recipient has the option to set the minimum sum per transaction prior to allowing each donor to request for a receipt directly to them. Once the Recipient has exercised that option, the minimum sum will be reflected in the create donation’s page.
In the event the option is not exercised, each donor will receive email notification from the platform and payment gateway.
If the donor still wishes to get a receipt directly from the Recipient, they may use the platform transaction ID and email to the Recipient directly.
Alternatively, if the recipient subscribed to an organization that can provide accounts reconciliation from data extracted via the payment gateway, automatic issuance of receipts can be executed.
If the Recipient qualifies for tax deduction [as a Institution of Public Character (IPC)], donor has the option to “opt in” or “opt out” of the tax deduction scheme. If donor chooses to opt in, they will have to submit mandatory information like their full name, NRIC and contact details. This information is provided to the recipient for further processing.
FYI, mosques in Singapore are not an IPC and therefore do not qualify for tax deduction.
GivingFridays.com is a donation scheduler; it is powered by GivingFridays Pte. Ltd. Via its platform, it enables its users to continue fulfilling his or her aspiration to donate despite not being present at the desired facility.
Scheduled donations to any mosque or preferred organization (Recipients) are consciously and automatically done, via a payment configurator to the Recipient either every Friday or any other auspicious dates.
Registered users will have access to useful dashboards on payments and projected donation.
GivingFridays is not registered with Ministry of Culture, Community and Youth (MCCY-CU). We are a service provider regulated by Accounting and Corporate Regulatory Authority (ACRA).
The pandemic forces us to think and act differently. There are many similar websites, but none more superior in scheduling donations and forecasting future income for the Recipients. We are the first to offer scheduling on the best of days, every Friday.
Our founder has more than 25 years experience in customer engagement in Asia Pacific; he created GivingFridays to provide a convenient, automated donation and forecasting platform for both the donors and recipients.
In due time GivingFridays.com will be able to reach all Recipients globally.
Once Donor creates their donation schedule on GivingFridays.com, upon activation, GivingFridays will release the Donor donation schedule via an Application Programming Interface (API) to the payment gateway portal for payment. Donor will be redirected to payment gateway for payment confirmation.
Based on the API received from GivingFridays, payment gateway will execute the API instruction and release Donor funds to Recipient payment gateway connected account. Donor funds are transferred directly to Recipients account and do not flow through GivingFridays’ account or bank account. GivingFridays collects its Platform fees from the payment gateway.
Recipient has control over when to withdraw the funds from Recipient payment gateway account to Recipient Bank account.
GivingFridays is a global partner of the payment gateway and provides one of the lowest cost per dollars transacted in scheduled donations. Our payment gateway is one of the largest payment institutions in the world, they are PCI compliant.
Mission: To provide a convenient, automated scheduler for the users and a forecasting platform for the Recipient.
Vision: The best donations scheduler for you.
You can send an email to support@givingfridays.com.
The average response time is approximately 3-7 days.
GivingFridays is not a non-profit organization, it is not registered as a charitable organization with Ministry of Culture, Community and Youth (MCCY-CU). GivingFridays is a company regulated by ACRA, it is a scheduler or a “service that are not a payment service” provider according to MAS PSA 1st schedule Part 2.
We work to support the Mosque and other Muslim Owned organizations.
It was formed in the year 2021.
Our head office is registered in Singapore. GIVINGFRIDAYS PTE. LTD. UEN no 202126466G.
Currently, this service is only offered to users and Recipients based in Singapore and Malaysia.
We are collaborating with payment gateway to finalize the processes and fees for international users and Recipients.
However if PayPal is operating in your country, your organization meets our recipient requirement and it will be a local currency transaction, please contact us at support@givingfridays.com
To login, please go to GivingFridays.com and click on one of the buttons below the headers or visit the application directly at https://app.givingfridays.com/ or at one of the recipients white-label page.
Two ways to login
#1, via the givingfridays main page. https://app.givingfridays.com/ or
#2, via the recipient white-label URL. Example https://givingfridays.sedekahsingapore.com/
Explanation:
Sub-domain = “givingfridays”
Domain name = “sedekahsingapore.com”
Full white-label URL: https://givingfridays.sedekahsingapore.com/
The givingfridays application is placed as a sub-domain to the recipient domain name.
As a donor
Main menu | Sub-menu | Givingfridays main page. https://app.givingfridays.com/ | Recipient white-label URL (particular recipient) |
Login URL | Via https://app.givingfridays.com/ | Via Recipient white-label URL | |
Dashboard | Quick view for the month | Quick view for the month | |
Dashboard | My Trends | Trends for selected year | Trends for selected year |
Donate | My Donations | Donation summary and history for all recipients | Donation summary and history only for a particular recipient |
Donate | Create Donations | Configure donation to all recipients | Configure donation only for a particular recipient |
Campaigns | View and configure donation to all recipient’s campaign | View and configure donation to a particular recipient campaign | |
Recipient | View “about us” information and configure donation to all recipients | View “about us” information and configure donation to a particular recipient |
As a Recipient (blue menu)
Main menu | Sub-menu | Givingfridays main page. https://app.givingfridays.com/ | Recipient white-label URL |
Login URL | Via https://app.givingfridays.com/ | Via Your own white-label URL | |
Dashboard | Quick view for the month | Same view | |
Campaigns | Create new campaigns | Ability to create new campaigns in 6 steps | Same view |
Campaigns | My campaigns | View only your own campaigns | Same view |
Export | Export transaction as CSV | Same view | |
Profile | Profile | Create and edit your profile page | Same view |
Profile | Purpose | Create new donation purposes | Same view |
Accounts settings | Allow or deny request for receipts | Same view |
Yes, you can select registered Recipients and mosques from our drop down list when you schedule your donations. The Recipient must first be onboarded by the payment gateway and they need to authorize GivingFridays.com to list their organization. GivingFridays.com will not list any Recipient without their consent.
When you make your donations, you get to access your dashboards. Your dashboards are a reflection of your contributions.
A transaction notification with donation ID and transaction ID will be provided to your registered email. If you require an official receipt from the recipient, you may send them an email with the payment gateway transaction ID.
You can direct your question to support@givingfridays.com
Yes, you need to have an account with GivingFridays.com. Once you have signed up, you will be able to access our dashboard and have the ability to schedule and forecast your incoming donations accurately.
To make payment and receive donations, you need to register with the payment gateway.
Go to https://app.givingfridays.com/auth/signin
From our website, on the main header, click the login / sign up button. Enter your email address
User registration will leverage on the Platform’s Authentication and Authorization services provided by Auth0 or equivalent. All Authentication and Authorization related tasks shall be undertaken by them and based on their sole discretion.
Login to https://app.givingfridays.com/auth/signin and click “Create donation” and proceed accordingly.
See “FAQ” how to schedule my donations.
First, you need to be a registered user of GivingFridays. After you have login https://app.givingfridays.com/auth/signinNavigate to “Donate’ Click “Create donations”Select your recipient from the drop down list.Select frequency or select from one of the presets.Specific day of the weekDailyOne offEnter amount per donation, purpose from the drop down list, number of weeks etc.Choose donation cycle ends / start and end date (for daily donations)Click “Create schedule”Select “Cover” or “Deduct” the platform feesSelect “opt in” or “opt out” tax deduction (if applicable)Select “opt in” or “opt out” request for receipt (if applicable)Activate your donation
You will be redirected to Payment Gateway portal to confirm your schedule and to authorize payment with your credit cardLogin / sign up with Payment Gateway (one off)Provide your card detailsEnsure correctness of information (Recipient etc.)Confirm transaction
Once transaction is approved, you will receive a notification to your registered email and a summary of your schedule in your donations page cards.
The timing of charging is contingent upon your scheduled day. Our system begins with the initial Application Programming Interface (API) call at 6:00 AM, followed by subsequent calls at 10-minute intervals until 6:45 AM Singapore time. Should there be a failure to charge the card, we will endeavor to process the charge at varied intervals throughout the day. If, by day’s end, the transaction persists as unsuccessful, it will be flagged as failed.
Under construction
Once you are logged in, go to Dashboard page to access your dashboards.
Once you are logged in, go to Dashboard page, go to the charts that you like to download, go to the top right, click on the 3 horizontal bar “menu”, select any one of the 3 download options.
Domestic: A transaction occurring when both the Donor and Recipient are registered with or identified by GivingFridays as residents of the same market.
When you register at https://app.givingfridays.com/auth/signin, the account locality will be identified from your IP address. You will only be allowed to donate to the domestic recipients. Example: if you are in Singapore and you register with GivingFridays, your account locality will be automatically be set to Singapore. You will also need a domestic PayPal account to make donations. Cross border payment is not offered.
If you need to change your account locality, pls contact support@givingfridays.com
Cross Border/International: A transaction occurring when the Donor and Recipient are registered with or identified by GivingFridays as residents of different markets.
Cross border transaction is currently under construction and is not offered.
No, we will execute the charge based on your schedule. If you schedule $10 every Friday for 15 weeks. We will not charge in advance $150 and disburse to the recipient $10 every Friday. Instead every Friday, payment gateway will charge your card $10 and transfer the fund to the Recipient’s payment gateway account on the same day (after deducting fees). It will execute this instruction until the cycle reaches 15 weeks.
Platform Fee: Payable towards the usage of our website, dashboard and the donation scheduler/forecast.
Payment Gateway Fee: According to PayPal merchant fees (dependent on the business nature of the Recipient) was agreed in advance between PayPal-Recipient and is exclusively charged by PayPal to the Recipient. Please note that the Payment Gateway Fee is independent of our services and is payable only to PayPal, and we shall not remain entitled to the said fee or any part thereof.
When using our services, only platform fees are chargeable by us. Payment Gateway fees or PayPal fees is an arrangement between them and the Recipient. If you intend to pay for those fees, you will need to calculate those fees based on PayPal website and add those amount to your original figure.
Domestic Transaction (powered by PayPal and in Singapore):
When Recipient is identified by payment gateway as a Charity, Non-Profit and Religious Organization.
Platform Fees: 0.5% + SGD 0.25 (Between Donor and Platform)
PayPal Fees: According to PayPal merchant fees preferential rates. (Between PayPal and Recipient)
When Recipient is identified by payment gateway as Non-Charity, Profit and Non-Religious Organization.
Platform Fees: 0.5% + SGD 0.25 (Between Donor and Platform)
PayPal Fees: According to PayPal merchant fees (Between PayPal and Recipient)
Domestic Transaction (powered by PayPal and in Malaysia):
When Recipient is identified by payment gateway as a Charity, Non-Profit and Religious Organization.
Platform Fees: 0.5% + MYR 0.75 (Between Donor and Platform)
PayPal Fees: According to PayPal merchant fees preferential rates. (Between PayPal and Recipient)
When Recipient is identified by payment gateway as Non-Charity, Profit and Non-Religious Organization.
Platform Fees: 0.5% + MYR 0.75 (Between Donor and Platform)
PayPal Fees: According to PayPal merchant fees (Between PayPal and Recipient)
Domestic Transaction (powered by FAST and in Singapore):
Under construction
Cross Border:
Under construction
GivingFridays provides one of the lowest cost per dollars donated. When using our services, only platform fees are chargeable by us. Payment Gateway fees or PayPal fees is an arrangement between them and the Recipient. If you intend to pay for those fees, you will need to calculate those fees based on PayPal website and add those amount to your original figure.
For the first 100 Recipients:
No on boarding fees.
No membership fees.
No monthly maintenance fees.
No pay-outs fees.
For Donors:
Domestic Transaction: (for the moment available for Singapore & Malaysia market only)
A transaction occurring when both the Donor and Recipient are registered with or identified by GivingFridays as residents of the same market.
Platform Fee: Singapore: 0.5% + SGD 0.25 & Malaysia 0.5% + MYR 0.75, payable towards the usage of our website, dashboard and the donation scheduler/forecast.
Cross Border or International Transaction: (Currently not available)
A transaction occurring when the Donor and Recipient are registered with or identified by GivingFridays as residents of different markets.
Platform Fee: To be released.
GivingFridays reserves the right to cancel all future scheduled donations which have not been processed by the payment gateway provider. You will be informed of these cancellations via your dashboard on our website.
Cover the Fees:
We provide the option to “Cover” or “Deduct” the platform fees.
“Cover”: You pay additionally for the platform fees, 100% of the funds donated are transferred directly to the Recipient connected account. This option is useful when you are placing on behalf of others.
“Deduct”: The platform fees are extracted from the funds donated; the balance of the funds are transferred directly to the Recipient account.
Platform fee shall be held applicable when Donor chooses to “Cover” on the platform fee option. Upon choosing this option the Donor covers the cost of the platform fee which is then added to the original scheduled amount. Upon doing so, 100% of the original scheduled funds are transferred directly to the Recipient. Platform fee is calculated on the total amount paid. If the Donor choose to “Deduct” the platform fee option, the platform fee is then deducted from the scheduled amount and the balance of the funds is directly transferred to the Recipient. Recipient shall receive the amount after deducting the applicable platform fee.
The platform fees are always calculated on the total amount paid and calculation limited to 2 decimal points.
The donation starts at SGD $2 & MYR 5. However, to make use of economies of scale, we do encourage a minimum of SGD $5 & MYR 15 and a maximum limit of SGD $10000 & MYR 10000 per transaction.
The Recipient has the option to create their “purpose of donation”. Once created, the purposed will be listed in the drop-down list in the “create donation” page.
GivingFridays does not dictate how the Recipient utilize your donations.
All successful donations made through GivingFridays are non-refundable. Donations made to a Recipient will be for that organization only and there shall be no replacement or substitution of donations between organizations.
Only future scheduled donations can be cancelled.
In the unfortunate event that you have to cancel your donation, you can do so by; Login to https://app.givingfridays.com Navigate to “Donate”, “My Donation”. Select the donation card that you want to cancel. Click “Donation Setting”, “Cancel this donation”, “Yes, cancel” All future donations will be cancelled immediately.
If you have to cancel on behalf of a third party (for example a donor who has deceased), you will have to contact us via email and we will assist you accordingly. For such requests, we will need the relevant documentary.
If the Recipient qualifies for tax deduction [Recipient is an Institution of Public Character (IPC)], donor has the option to “opt in” or “opt out” of the tax deduction scheme. If donor chooses to “opt in”, they will have to submit mandatory information like their full name, NRIC and contact details. This information is provided to the Recipient for further processing.
FYI, mosques in Singapore are not an IPC and therefore do not qualify for tax deduction.
Preconditions: Donor to make payment via a payment gateway linked to his/her credit/debit card (only Visa & MasterCard). Donor needs to update location / billing address with the payment gateway. We need this information to determine if it’s a domestic or cross border transaction. Recipient must be registered with and on boarded by the payment gateway provider. As part of the on boarding process, we will carry out the Enhanced Due Diligence (EDD), sanction & risk screening checks first to make sure the Recipient is a legitimate entity.
GivingFridays’ does not have access to your credit/debit card details held by the payment gateway provider.
Once Donor creates and activates his/her their donation schedule, GivingFridays will transfer the details via an Application Programming Interface (API) to the payment gateway for processing. Donor will be redirected to payment gateway for confirmation of schedule and authorization of payment.
After authorization of payment, based on the API received from GivingFridays, the payment gateway provider will execute the API instruction and release the funds to the Recipient(s). The Donor funds are transferred directly to Recipient(s) account with the payment gateway provider and do not flow through GivingFridays’ account.
Our payment gateway provider is Payment Card Industry (PCI) compliant. They hold certification under many programs and standards, including the Visa Cardholder Information Security Program, MasterCard Site Data Protection Program and the American Institute of Certified Public Accountant’s Statement on Standards for Attestation Engagements No. 18 SOC 1.
Recipient has control over when to withdraw the funds from their payment gateway account to their respective bank account.
There will be no cash withdrawal and successful funds transaction are non-refundable.
There are over 70 mosques in Singapore. As a religious organization, the mosque relies on donations and other revenues to serve almost 2000 Muslim employees. GivingFridays’ is not able to make refunds as the donations received may have already been utilised to meet the pressing needs of our recipients.
If you are aware of fraudulent/unauthorised use of your card, or if it is lost or stolen, please notify your card provider. We appreciate your generous giving and thank you for your understanding.
On the donor’s “My Donation” page, you can find the transaction status associated with the GivingFridays Donation ID & Transaction ID. When the donor clicks on the respective GivingFridays Donation ID, they can access all of their donation schedule information. It’s worth noting that the payment gateway sends email notifications for every successful transaction to both the donor and the recipient.
If you require an official receipt from the recipient, you have the option to send them an email with the GivingFridays transaction ID. However, it’s important to consider that each recipient has the choice to either “allow” or “not allow” donors to request a receipt. Recipients also have the authority to set the minimum sum required before issuing receipts to donors. This allows recipients to have control over the receipt issuance process.
Our payment gateway provider “PayPal” is Payment Card Industry (PCI) compliant. They hold certification under many programs and standards, including the Visa Cardholder Information Security Program, Mastercard Site Data Protection Program and the American Institute of Certified Public Accountant’s Statement on Standards for Attestation Engagements No. 18 SOC 1.
As one of the world’s largest payment institution, they encrypt personal and financial data, to ensure the customers and merchants stay safe and secure online. When you log in to PayPal, you connect with Transport Layer Security (TLS) and only with an HTTPS connection (HSTS). Their Information Security Policies and Controls are reviewed by independent third parties.
PayPal Pte. Ltd. (3PL). 3PL has applied for a license under the Singapore Payment Services Act with the Monetary Authority of Singapore. During this statutory transitional period, 3PL is operating under an exemption from holding a license and is allowed to continue to provide specific payment services.
https://www.paypal.com/sg/webapps/mpp/pci-compliance
https://www.paypal.com/sg/webapps/mpp/ua/privacy-full?locale.x=en_SG#1
PayPal shall remain independent to adjust its payment gateway fee taking into several factors, commercial or otherwise and as it may deem fit. Donors are disclaimed in advance and advised that the current payment gateway fees visible on the website is indicative in nature and may vary subject to the changes made by PayPal.
As an alternative to Credit/Debit card payments, we are currently exploring Fast And Secure Transfers (FAST) funds transfers between participating banks and non-bank financial institution with best-in-class integrated digital solution providers. Details will follow.
We partner with PayPal as our Payment Gateway. PayPal is PCI compliant. They help partners comply with the stringent PCI compliance requirements for data protection both when processing payments and storing financial data. They hold certification under many programs and standards, including the Visa Cardholder Information Security Program, Mastercard Site Data Protection Program and the American Institute of Certified Public Accountant’s Statement on Standards for Attestation Engagements No. 18 SOC 1.
PayPal keeps all your information safe. When you send a payment using PayPal, the recipient won’t receive sensitive financial information like your credit card or bank account number. This way, you don’t have to worry about paying people you don’t know.
See PayPal’s clauses on “Buyer Protection”, “Seller Protection”, Data Encryption” and “Fraud prevention” (PayPal’s T&C apply). below
https://www.paypal.com/sg/webapps/mpp/paypal-safety-and-security
To be a Recipient, you need to be a legitimate entity, verified by the payment gateway and you need to authorize us to list your organization on our platform
At the moment, the concept is only applicable in Singapore, Malaysia, open to Mosques and Muslim organizations.
We may, solely at our own discretion, provide our services to other organizations based in Singapore or in other countries.
Conditions to be a Recipient.
A. Legitimate entity
Currently, this service is only open to the Singapore & Malaysia domestic market.
You should be a:
If you are one of the above entities and want to be listed on our website, please register at https://givingfridays.com/be-our-recipient/ or contact us at support@givingfridays.com. This service is not available to individuals.
B. Register with our Payment Gateway.
If you are already registered/on boarded with the payment gateway, you can skip this step (however your rates may vary, therefore please always check with us).
Our payment gateway will carry out Know Your Clients (KYC) checks on all applicants. Due to the nature of the contribution, an additional Enhanced Due Diligence (EDD) checks will be carried out.
Upon successful registration and on boarding, your organization will be provided with your own unique account number.
Please provide the following documents for compliance and verification (to PayPal directly): Please mention GivingFridays.
Contact person at PayPal:
Samantha Tan
Relationship Manager
Email: sguatlay@paypal.com
Direct Line: +65 6510 4563
PayPal Pte Ltd: 5 Temasek Boulevard, Suntec Tower 5, #09-01 Singapore 038985
Examples of documents required;
1. Compliance:
2. Please declare the beneficial owners and official bearers in your account:-
3. Due Diligence:
This is necessary to make sure the Recipient is a proper legal entity, not involved in activities associated with money laundering and financing terrorism.
Upon successful registration and on boarding, your organization will be provided with your own unique account number, GivingFridays will not be involved in nor associated with your established account with them. Matters relating to your account with the payment gateway provider should be handled by you directly with them.
We may, solely at our own discretion, provide our services to other organizations based in Singapore or in other countries.
Conditions to be a Recipient.
Legitimate entity
Currently, this service is only open to the Singapore & Malaysia domestic market. This service is not available to individuals.
You should be a:
Register with GivingFridays
See draft service level agreement (SLA) GF-SLA Template 20230207, the information listed below will be required when you submit the GivingFridays SLA
A: Registration information required. Please replace the area marked yellow with your details.
1 | Registered Legal Name: | To appear on the platform |
2 | PayPal login primary email: | As per your email used to login to your PayPal account |
3 | GivingFridays’ User email: | Please go to https://app.givingfridays.com/auth/signin and register your email with GivingFridays. |
4 | IPC status (live or not applicable): | Yes or No (period from ? to ?) |
In order to register “your new GivingFridays user email”
Your GivingFridays account is set up. Initially as a user/Donor (Green menu header on the application). Go to Step C in order for it to be converted to a user/Recipient (Blue menu header on the application) or the admin manager of a registered Recipient.
B: White-label placement
1 | Fully qualified domain name for white label placement: | Example https://give.yourname.com/ or https://schedule.yourname.com/ or |
This sub domain is where we place the GivingFridays application. You need to create a sub domain to your organization domain name.
To set it up:
Click to check if the recipient is properly linked https://mxtoolbox.com/CNAMELookup.aspx
C: Complete the online onboarding (Convert your user account to a recipient account)
Return the signed SLA document to support@givingfridays.com.
When you sign up at https://app.givingfridays.com/auth/signin, the website will determine your location based on your IP address. Only local and domestic donors will be able to see your listing in the GivingFridays app’s drop-down list. You will only be able to receive donations from domestic donors with domestic PayPal accounts. For example, if you register with GivingFridays from Malaysia, your account will automatically be set to Malaysia and the country flag will appear next to your account settings. You will also need a domestic PayPal account in order to withdraw funds to your bank.
If you need to change your account location, please contact support@givingfridays.com.
Please see “How can I be a recipient?”
Yes, we can provide the recipient with white-label services, the Platform is integrated on the Recipient’s website.
1. The Platform will be placed under a qualified domain name provided by the Recipient. Please set up the DNS as such; CNAME schedule cname.vercel-dns.com.
2. User registration will leverage on the Platform’s Authentication and Authorization services provided by Auth0 or equivalent.
3. The drop down “all recipients’” selection list, will not be available. Donors can only schedule to the Recipient.
If you require assistance, please contact us and our tech team will support you. support@givingfridays.com
Yes, as a Recipient, you may create your own purposes at the “Purposes” menu
1. Your purpose should be limited to 30 characters so that it can appear proportionally on the mobile devices.
2. A good purpose is one where there are no cut off dates, no capped amounts and one that lasts throughout the lifespan of your eligibility on the platform.
Example of good purpose “General Purpose”, “Education Sponsorship”, “SG&A Expenses” etc
3. You may only delete purposes with no attached scheduled donations.
Yes, as a Recipient, you may create your own campaigns at the “Campaigns” menu. Follow these 6 simple steps:
1. Enter campaign title (110 characters)
2. Enter campaign description (max 6000 characters)
3. Enter campaign target amount (min $10000)
4. Enter campaign end date (min 30 days)
5. Add pictures for Campaign
6. Save your campaigns.
Guidelines:
Ensure that all campaigns comply with the guidelines set by relevant authorities and regulatory bodies. This includes adhering to laws, regulations, and requirements specific to charities and societies.
It is crucial to respect copyright laws and not infringe on any intellectual property rights. When using images or any other creative assets, make sure they are owned by you or obtained from legitimate sources with proper permissions. Do not use copyrighted material without explicit authorization.
The campaigns should be sensitive to the beliefs, values, and cultural practices of the Muslim community. Avoid any content that may offend or cause harm to individuals or groups within the community. Exercise cultural sensitivity when selecting images, messages, and language.
Ensure that the campaigns do not discriminate against any individual or group based on their race, ethnicity, gender, or any other protected characteristic. Promote inclusivity and diversity within the Muslim community.
When creating campaigns for charitable purposes, ensure compliance with applicable charity laws and regulations. Provide accurate and transparent information about the objectives, beneficiaries, and impact of the campaign.
Once a campaign is activated, no changes can be made to the fields. Therefore, carefully review and double-check all campaign details before activation to avoid any errors or misinformation.
Right to remove campaigns: If a campaign violates any of the mentioned rules, laws, or guidelines, we reserve the right to remove it from the website. Our team will conduct regular checks to ensure compliance, but if any issues are identified, we will promptly address them.
Each recipient is entitled to one free campaign. If you require additional campaigns or have specific requirements, please contact our team for further assistance.
Personal data provided on this website shared by Recipients shall be governed by and subject to the provisions stipulated under our Privacy Policy. A use of this website and/or carrying out a scheduled donation by the Donor shall imply that the Recipient has read and understood these Terms.
Recipient shall also be provided access to a live dashboard. Such live dashboard will also allow them to download Donor’s information (like for the purpose of Tax donation and request for receipts) in the CSV format, which once downloaded by the Recipient shall become their responsibility to manage and comply with requirements under the PDPA.
The Recipient is able to filter the dates and status for exportation to CSV.
Under the “Dashboard” menu Quick view for the month. Quick view for the year. Trends. Monthly transaction. Accumulative transaction. Rolling Projection 12 months. Successful transactions Pending transactions. Cancelled transactions. Failed transactions.
During the registration process, Recipient will declare their Institution of Public Character (IPC) status, if they qualify as one, the Platform will activate their tax deduction “opt in” or “opt out” feature.
Donors shall also be allowed to apply for tax deductions and attain the receipts of donations made by them. Provision of Tax deduction and receipts shall remain subject to submission of information such as name, email address, mobile number and NRIC. All such information shall also be shared with Recipients pursuant to our receipt of Donor’s consent in the form of applicable disclaimers and disclosures.
FYI, mosques in Singapore are not an IPC and therefore do not qualify for tax deduction.
Upon each successful scheduling of donation and completion, Platform shall inform the Donor and Recipient and notify them by way of an email. The email shall inform the Donor and Recipient that the donation is sent to Donor choice of Recipient via Payment Partner. Payment partner shall also send a notification to the Donor and Recipient informing them that the funds have been transferred to the Recipient via an email.
Each Recipient has the option to set the minimum sum per transaction prior to allowing each donor to request for a receipt directly to them. Once the Recipient has exercised that option, the minimum sum will be reflected in the create donation’s page.
In the event the option is not exercised, each donor will receive email notification from the platform and payment gateway.
If the donor still wishes to get a receipt directly from the Recipient, they may use the platform transaction ID and email to the Recipient directly.
Withdrawing your consent to list on our platform.
Option 1: By email
The withdrawal of any onboarded organization is a huge loss to the community. We urge you to reconsider, however, in the unfortunate event that you want to withdraw your organization from the list of recipients, please send us an email to support@givingfridays.com and we will assist you accordingly.
Option 2: Direct via Payment Gateway portal
You may also withdraw your consent directly on your payment gateway portal.
When you remove us as one of your authorized partners via the payment gateway portal, all scheduled donations made via us to your organization will be terminated. With immediate effect, all donation made by the Donors will be marked as cancelled on the Donors’ dashboard. No future donations can be made to your organization.
Revoking your authorization to list on our platform.
We reserve the rights to accept or deny your application to be a Recipient. Your authorization to list your organization as a Recipient may be revoked without having a need to provide a reason. You will be notified of your organization delisting via your registered email.
About GivingFridays
Our mission is to make donating to your preferred religious organization on your special days easy and hassle-free. We provide a seamless service to ensure your contributions are made conveniently and without interruption.
What we do?
We assist you in scheduling your donations to be delivered every Friday or on any significant date to your preferred charity, non profit or religious organization. With just a simple click on your computer or mobile phone, you can make these contributions from the comfort of your home or office, ensuring a seamless and convenient giving experience.
